west elmのインスタグラム(westelm) - 8月2日 09時57分

This energy-efficient, environmentally conscious home makes us want to pull up a Slope Counter Stool and stay awhile. 🌿😌 Tour the whole home with the link in bio! #passivehouse #passivehome #passivebuildings #gogreen #energyefficienthomes #mywestelm #kitchengoals @mowerymarsharchitects

[BIHAKUEN]UVシールド(UVShield)

laursep Can someone help me with my order?! They tried to deliver a white chair and I ordered the Henry Sofa? Such a nightmare trying to resolve this! Spoke to 3 store managers and got a call on Monday from a rep in Vegas who had no answers and hasn’t called back since!?!?! Awful!

westelm @laursep I'm so sorry you did not receive the sofa and would like to see where it is. Please send your contact information to [email protected] so I can see where it is. - Katie

westelm @emeejeeayen I am so sorry this happened! Please send us your order details to [email protected], we will be happy to help. Thank you -Jennifer

bai_rodriguez Yikes every time I read the comments in the west elm posts there’s several people that have customer service complaints 😟

laursep @westelm And stillll noooo answers...what’s the point of telling me to email support when no one responds?!

emeejeeayen Hi - what do I do about a furniture piece that has arrived damaged with parts missing? Thanks!

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