west elmのインスタグラム(westelm) - 7月25日 07時55分

A mid-week breath of fresh featuring our Andes Sofa. Via @blessedlittlebungalow 🌬 📸: @laura.delacruz #livingroomgoals #minimalist #minimalistinteriors #mywestelm

[BIHAKUEN]UVシールド(UVShield)

lizzygozzo STILL HAVE NO RECEIVED A REPLY ABOUT MY REPLACEMENT SOFA. THE ORIGINAL HAD INCORRECT CUSHION SIZES. I HAVE BEEN DEALING WITH HORRIBLE CUSTOMER SERVICE FOR A MONTH NOW AND NOONE CAN LOCATE MY SOFA. IVE CALLED AND EMAILED OVER 25 TIMES IN THE PAST WEEK AND RECEIVED NO RESPONSE. I HAD TWO CONFIRMED DELIVERY DATES THAT I TOOK WORK OFF FOR AND THE DELIVERY TRUCK SHOWED UP TO THE WRONG LOCATION TWICE!!!! I HAVE NO IDEA IF OR WHEN MY SOFA IS ARRIVING!!! THE WORST CUSTOMER SERVICE EVER!!!

summitwatergirl73 @thechristinekinney Oh no! Totally unacceptable! I'm dealing with the same situation. Delivery scheduled for 7/19 so I removed existing furniture. Found out the morning of delivery that there was a "mis-tag" and they didn't have my couch. Delivery is now scheduled for September. I ordered in May. It's obvious that @westelm doesn't value customer satisfaction and the company as a whole has some serious issues to work out. #nightmareonwestelmstreet

westelm @alyciafoley I'm sorry that it sounds like you've had a bad experience with us, and would be happy to look into it for you. Send me your order details, including your order number, to me at [email protected] and I'll make sure we get you squared away. Thanks! -William

catadib WARNING: DON’T ORDER THIS SOFA! I order mine in May. And every week I get a call saying is backorder. It was supposed to be ready in July. Now they are telling me sept 21. Last week it was August 16! #worstcustomerservice @westelm #nothappy🙄🙄🙄🙄🙄

westelm @thechristinekinney I am so sorry to hear your furniture has been delayed multiple times and I thank you for reaching out. Would you please send your order details to our Elevated Support Team at [email protected]? We are here to help. Charlene

westelm @summitwatergirl73 Hi there: I am very sorry to hear that your delivery has been delayed. I would be happy to see how i can help. Please send me your order number and the details to [email protected]. Thanks!- Kristina

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