Wall Street Journalさんのインスタグラム写真 - (Wall Street JournalInstagram)「The pandemic’s disruptions have transformed how American consumers behave by accelerating their embrace of digital commerce, and the changes are likely to prove permanent, according to businesses studying and adapting to the changes.⁠⠀ ⁠⠀ A recent survey by consulting firm McKinsey & Co. found that about three out of four people have tried a new shopping method due to the coronavirus and that more than half of all consumers intend to continue using curbside pickup and grocery-delivery services after the pandemic is over. Nearly 70% of consumers surveyed intend to continue buying online for store pickup.⁠⠀ ⁠⠀ The pandemic collapsed into three months a process of adopting e-commerce that otherwise would have taken 10 years in the U.S., the firm concluded.⁠⠀ ⁠⠀ E-commerce’s share of U.S. retail sales rose to 16.1% in the second quarter of this year, up from 11.8% in the first quarter, 10.8% a year earlier and 0.9% of total retail sales two decades ago, according to the Commerce Department. The way people pay for things is also shifting in ways likely to last, with Visa and Mastercard both reporting global growth in tap-to-pay or contactless transactions this year. ⁠⠀ ⁠⠀ Read more at the link in our bio.⁠⠀ ⁠⠀ Photo: Elaine Thompson/AP」11月19日 0時11分