Amazonのインスタグラム(amazon) - 8月8日 03時19分

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ayiag Probably had the most strange and unprofessional customer service experience with @amazon @amazonprimevideo @wholefoods in general: I’ve been a paying Prime member for 5 years, and like any company where you are paying upwards of $120 yearly for Prime, and much more on purchases: you’d expect at the least a reliable customer service and chat number to connect with a human/member of customer service: Not only has Amazon locked us out of our Wholefoods QR code, but their customer service chat has been changed to a bot that purposely avoids rerouting you to a human and gives no option of doing so, their customer service purposely drops your call, and when I filled a request on the app for a callback, on FOUR separate occasions the call came from an automated number and immediately cancelled and dropped our call without any options to connect to a customer service team member. What’s worse it seems all of these changes have taken place recently without any notifications, updates, of emails letting us know of these changes, probably the most bizarre customer service practices of any large corporation, and a glaring lack of regard for customer feedback & accountability I’ve ever seen from a large corporation. Definitely would advise cancelling your @amazon subscriptions, and switching to better alternatives such as @target @thrivemarket @public_goods_ and @brandlesslife @amazon please advise

sageavalon An Amazon van hit my car at 20 mph over the speed limit as I was backing out and Amazon is now trying to claim I was 100% at fault despite the fact that their driver was negligent. I was driving carefully and looking over my shoulder and I could not prepare for a van to come at me that fast. My car is wrecked, I can't drive it. I got a concussion and had to miss 7 days of work missing out on $700 of pay as well as the urgent care copays. My car has thousands of dollars of damage and so does the Amazon van, but my car is basically totalled. The truck was going so fast that glass from my car landed 50 feet away, my car was moved 4 feet and the entire rear corner was wrecked. And amazon is claiming I am 100% at fault for about $15,000 worth of damage for their truck speeding into mine on private property. Bocott Amazon.

divinechemist Don't hold your breath, I bet it will be a over week late just like all my Prime orders have been lately 🤷‍♀️ sorry Anszon but the quality of your sellers and their products combined with the increasing amount of fake reviews (alot aren't even for the item to be purchased) on top of the decreasing number of 2-day shipping eligable items has cause me to cancel my account. Items with 5 stars arrive broke or smashed, late, or not at all. Customer service is terrible and extremely stressful. You guys are falling apart. Wal-mart has free 2-day and next day shipping on an abundance of items and no membership fee and haven't had any issues yet.

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u_dj_sharp Hello am really having a big issue with my amazon account and have been calling your customer cares for the past 4days and they can’t find solution to that and I have $910 in my amazon account and they can’t let me access my account again, Please $910 is a lot of money and I can’t afford to lose that, I have my amazon card receipt with me if that’s needed to sort this issues and I need to talk to an account officer directly to explain things Better in order to sort my account issue @amazon @amazon

jenniferlmaddocks @amazon your new UK tv advert features a very cute puppy, will you make a donation to @lionssharefund to help support vital conservation projects around the world? Through The Lion’s Share, the corporate world can now make a contribution each time an animal appears in their ads, raising money for wildlife conservation, habitats, and animal welfare 💚

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