ipsyのインスタグラム(ipsy) - 7月27日 05時25分

We’re not ones to spill tea (sorry, we had to!)—but everyone at Ipsy HQ is talking about these dreamy wet/dry eyeshadows by @the Balm. || #ipsydivein #ipsyglambag #ipsy⁠⠀

[BIHAKUEN]UVシールド(UVShield)

pizandbooby @ipsy no, actually members who also receive the glam bag plus were able to customize. One of the choices was the balm face palette. Several people reported about it on @mysubscriptionaddiction. I'm disappointed that you only allowed selected members to do so and that you kept it quiet. I'd rather customize than receive items I can't use and that don't fit my profile. This is exactly what happened with my July box.

ndfamily2011 @ipsy I agree with the shipping problems. Post office keeps sending my bag to other states. This month I was excited when I saw fedex on tracking, then they delivered it to my post office instead of me and it took another 3 days. Why couldn’t Ipsy just have federal deliver to my home instead? It’s literally 2 blocks away. So frustrating! Other than the shipping I’ve been pretty happy.

ipsy @mick_mio July Glam Bags are still on the way, so please hang tight! The latest you should get it is 10 business days after the ship date, so please alert ipsyCare through our help site (help.ipsy.com) if you haven't received it by then. (If you don't remember your ship date, check out your tracking link on your ipsy.com profile under "Membership".) Thanks for your patience!

ipsy @rdog7636 We've received some feedback that this is the kind of feature ipsters want to see. This new feature is currently available to a small group of members who are receiving the classic Glam Bag. If we decide to make it available to all members, you may be able to participate later. Thanks for your interest, and we’ll be sure to share your feedback with our team.

ipsy @ambernorth3607 Thanks for the support and for sharing your feedback with us! We’re constantly working to improve your experience, and when selecting our shipping partners, we take both delivery time and customer satisfaction into account. We’ve passed your feedback along to our shipping team. We appreciate your patience!

ambernorth3607 Ipsy I think your doing great and there’s always going to be people dissatisfied with something! I think it’s a cool option that I look forward to being able to use in the future! Only thing I would change is your shipping providers they are horrible and so slow! I’d rather pay for shipping for it to be quicker!

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