ipsyのインスタグラム(ipsy) - 7月26日 08時06分

We spy....everything you need to get up, get glowing, and own your day. || @thecoffeescrub_ @billiondollarbrows @ciatelondon @colorclubnaillacquer @southseasofficial #ipsydivein #ipsyglambag #ipsy⁠⠀

[BIHAKUEN]UVシールド(UVShield)

traciii_h I bought the scrub as an add on but it seems my bag is lost. I’ve contacted customer care several times and they keep giving me the automatic response of “your bag shops mid-month and takes 7-10 business days to reach...”. The bag was shipped on 7/10 and on 7/16 the shipper (DHL) posted a message there was a delay in shipment and there has been no tracking activity since. Upon contacting DHL, they said to contact merchant. I paid for 2 add-ons this month and very upset with the run around I’ve been getting with customer care. I have been a loyal member for a few years and would like to get this resolved. If I don’t get my bag this month- what happens to my payment for the add ons? I have not gotten a response from customer care on that question.

aams73 So far I’ve gotten amazing products from Ipsy! Thank you guys so much for your hard work! I know in profile you are asked about fragrances. With that being said,are you guys going to be sending perfume in boxes to come? 🤞fingers crossed ! Also is there any way to have a bigger selection so you can spend your points? PLEASE send me more “space case” “cosmic gangster blush” velvety smoothness,what’s not to love?!

stephanie_martinez72 My address was wrong and instead shipping the box that was returned to me they sent me a replacement. They said the glow reciepe would be in it.8 asked several times well i got the replacement and there was no glow recipe in there. The were also out of the hula pallet. It’s my first month and I’m already disappointed. That was the main thing I wanted. Why did customer service lie to me, more than once.

klm1336 None of the products that came in my July glam bag are what my account said I would be getting. Very disappointed in the products I received especially since I was looking forward to the ones I was supposed to get...

jessy_nireyda94 @ipsy I've been waiting for my july box !!!...how disappointed that I have to wait for so long. Since july 10th it keeps saying no tracking information I have email you guys and what I was told is to just wait. ?

ny_va_ca @ipsy is there something wrong with the app? My glam bag is still stuck on 7/3 shipping, but I received my glam bag plus on 7/16... it won’t let me review my items or show me what my next bag will be. Help!

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