ipsyのインスタグラム(ipsy) - 7月28日 02時01分

@simplybiancaalexa is all of us thinking about our July Glam Bag products. Share the item you got that’s making you smile below! || #ipsydivein #ipsyglambag #ipsy

[BIHAKUEN]UVシールド(UVShield)

ipsy @jackie14m Thanks for emailing us. Please know that when you re-reply to your original email, your message gets pushed to the back of the queue because it shows up as a newer message in our system, and we respond to the oldest messages first. This is why the confirmation email you receive after you write to ipsyCare advises not to send multiple messages about the same issue, because it will delay our response time. We really appreciate your patience and look forward to assisting you.

stephanie_martinez72 Will you have glow recipe again. I purchased the watermelon moisturizer but my address was incorrect and I didn’t receive it. The customer service rep told me twice that I would get it i my replacement package but I didn’t. Now she is saying it’s out of stock. She reassured me more than once. It’s the one thing I really wanted. This is my first month and I’m already disappointed. I didn’t get the pallete or the glow recipe.

ipsy @kenzi_lebro Glam Bags leave our warehouse mid-month and usually, arrive 7-10 business days after they ship. We ship in batches, and delivery time can vary each month, so your Glam Bag could arrive the 2nd, 3rd, or 4th week of the month. You’ll always receive a tracking email so you can follow your bag’s progress. If you would like us to check on your account, please contact ipsyCare via our help site: help.ipsy.com.

ipsy @treasure.lei Hi there! July Glam Bags are still on the way, so please hang tight! The latest you should get it is 10 business days after the ship date, so please alert ipsyCare through our help site (help.ipsy.com) if you haven't received it by then. (If you don't remember your ship date, check out your tracking link on your ipsy.com profile under "Subscription".) Thanks for your patience!

ipsy @perla.munizzz Hey! We don't currently monitor Instagram DM's. The best way to reach us is via email using our help site: help.ipsy.com, or you can tweet @ipsyCare. We respond to all emails within 24-48 hours, and you'll get a quick response from our Twitter team.

ipsy @jazzyladi73 Hey, we don't currently monitor Instagram DM's. The best way to reach us is via email using our help site: help.ipsy.com, or you can tweet @ipsyCare. We respond to all emails within 24-48 hours, and you'll get a quick response from our Twitter team.

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