Lenovoのインスタグラム(lenovo) - 5月18日 22時15分

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[BIHAKUEN]UVシールド(UVShield)

anaperez.c I bought a lenovo computer in december, WORSE MISTAKE EVER. I've had 5 months of constant calling technical support, not being able to use the device I purchased as new and supposedly functional, that was bought with the purpose of being a helpful tool for me to use in the masters degree I was starting in January, needless to say it has not been. It's been more of a NIGHTMARE, distracting me from my obligations, a HUGE headache it has certainly been, and a WASTE of my precious time having to invest it in calling you guys trying to get a solution WITHOUT success. Had it for 5 months, and its been almost 3 months of not being able to use it AT ALL.

lenovo @risoh_official Hi risoh_official! Thanks for writing in. At this time, the Update for the Lenovo Tab 4 10 Plus is still in progress. This means the update is still undergoing testing and once the update is released, it will be available via OTA (Over-The-Air). Take note that the actual date (in "Release Date" column) is subject to change and some updates can be country specific and may not be globally applicable. You can find more info here: https://lnv.gy/30zrFfD. Let us know if you have questions. Thanks! Nick_Lenovo

lenovo @emersoncapistrano Hi there! Absolutely not the kind of experience we want you to have. Thanks for reaching out. Please send us a PM (in our Official Lenovo Facebook account https://lnv.gy/2K2uaRI) or DM (in our Official Lenovo Twitter account https://lnv.gy/2K2ucci) with your order number and the email address that you used to place the order. Please include your reference number #582353 in your message. Let's team up on this. -Maru_Lenovo

lenovo @emersoncapistrano Hello, We would like to help you out. In order for us to do so please send us a PM thru our official Facebook account https://lnv.gy/2K2uaRI or Twitter account https://lnv.gy/2K2ucci. Please include your order number and the email address that you used to place the order along with this reference number #582353. Please let us know once you PM'ed us so we can check it right away.. Jack_Lenovo

lenovo @risoh_official Hello again. You can visit this site to check if there are updates regarding the progress of the update's availability. https://lnv.gy/30BUPL7 We don't have an approximate release date. We recommend saving the link on your favorites so you can check it every once in a while. Let us know if you have questions. Thanks! Nick_Lenovo

emersoncapistrano I would like to register my disappointment with Lenovo's terrible service in Brazil! The customer service for order tracking is totally inefficient and does not help the customer at all! I can not get any information about my order with the company! Out of respect for you and your customers, intervene ..

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