Ilana Wilesさんのインスタグラム写真 - (Ilana WilesInstagram)「A lot of people have asked for an update on the @homepolish situation. The short answer is: we are still in pretty much the same place we were back in January, when I first posted the pics of what they did to my apartment. (You can find those pics in my Home Polish story highlight or the link in my bio.) Keep in mind, these pics reflect where we have been since October, when we were trying to resolve the matter with Home Polish privately. After I posted on social media, @NoaSantos, their CEO, reached out to me for a meeting. I requested that he come to my apartment but he wanted to meet in a restaurant. We met on February 7th. I brought my father so someone could witness the conversation. During that meeting, Noa said he would send a team to assess what needed to be done to fix and finish our apartment. My dad and I left that meeting believing that he would be true to his word. After a few emails, Noa finally sent three people to my place on April 4th. Those people took photos and seemed to acknowledge the mistakes made. I asked if I could have their contact information and they said no, Noa wanted to be my primary contact. On April 8th, after not hearing anything from Noa or the team, I emailed him to ask for an update. He did not respond to my email until April 16th, saying his team was going item by item to determine why mistakes were made and where accountability lies. He said they were also talking to a GC to get an estimate, but gave no definitive time line. I emailed again on April 19th giving him a deadline of May 1st to respond with a plan of action. Even if the plan of action was no action, I needed to know what was happening so I could plan accordingly. We are approaching a year since the project began. It is getting warmer out and we can’t use our air conditioning units because air flow holes are missing and nothing has been built to protect them from condensation. That is just one example of work we need fixed and completed. Also, we need construction to begin in the summer when the kids are off from school and need to line up those workers before it's too late. (Continued in comments or go to my story so everything is sequential)...」5月4日 22時22分