Herman Miller (ハーマンミラー)のインスタグラム(hermanmiller) - 3月7日 01時17分
"Quality in an office results from responsibility that is shared rather than simply parceled out. Perhaps there is a clue in the concept of 'ownership' common to #Eames and #HermanMiller. Charles was fond of quoting from a John Gardner novel in which a lunch counter customer complains about the quality of a sandwich and the counterman replies defensively, 'I only work here.'" —'Somebody around here better act as if he owned the place,' the customer says." ? Read more from Ralph Caplan's 1978 essay "Doing Quality" at the profile link up ?. #WHYHM
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