Wall Street Journalさんのインスタグラム写真 - (Wall Street JournalInstagram)「Prompts encouraging customers to leave a tip seem to be popping up everywhere. But the spread of requests might be generating more buzz than money. The numbers, such as they are, don’t point to a surge in cash.⁠ ⁠ Ad hoc surveys suggest tipping might not be as widespread as the prompts make it seem. In May, the polling firm YouGov surveyed 1,000 Americans and found only two situations in which most people tip: restaurants and hairdressers or barbers. For hotel cleaners and concierges, taxi and Uber drivers, baristas, car mechanics, takeaway delivery drivers and even bartenders, receiving tips isn’t the norm.⁠ ⁠ “Just because everyone asks, doesn’t mean most customers are giving it,” said Michael Lynn, a professor at Cornell University’s School of Hotel Administration. “The data tell us in many of these newer contexts, no, they’re not.”⁠ ⁠ Toast, a provider of restaurant payment systems, says the average tip at quick-service restaurants, as a percentage of the bill, has trended down for five years, with no apparent uptick during the pandemic. At full-service restaurants, tips rose early in the pandemic but began to slide again in 2021. By the second quarter of this year, they were back down to roughly where they were on the eve of the pandemic.⁠ ⁠ Read more at the link in our bio.」9月20日 10時00分 - wsj

Wall Street Journalのインスタグラム(wsj) - 9月20日 10時00分


Prompts encouraging customers to leave a tip seem to be popping up everywhere. But the spread of requests might be generating more buzz than money. The numbers, such as they are, don’t point to a surge in cash.⁠

Ad hoc surveys suggest tipping might not be as widespread as the prompts make it seem. In May, the polling firm YouGov surveyed 1,000 Americans and found only two situations in which most people tip: restaurants and hairdressers or barbers. For hotel cleaners and concierges, taxi and Uber drivers, baristas, car mechanics, takeaway delivery drivers and even bartenders, receiving tips isn’t the norm.⁠

“Just because everyone asks, doesn’t mean most customers are giving it,” said Michael Lynn, a professor at Cornell University’s School of Hotel Administration. “The data tell us in many of these newer contexts, no, they’re not.”⁠

Toast, a provider of restaurant payment systems, says the average tip at quick-service restaurants, as a percentage of the bill, has trended down for five years, with no apparent uptick during the pandemic. At full-service restaurants, tips rose early in the pandemic but began to slide again in 2021. By the second quarter of this year, they were back down to roughly where they were on the eve of the pandemic.⁠

Read more at the link in our bio.


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