Luraのインスタグラム(lulaofficial) - 9月9日 23時01分

When we really listen, communicating both curiosity and empathy, the other person tends to soften and feel more open to us. We can tell our story, making sure to own our experience by describing it without laying blame. Pay attention to what you communicate, not just in the words you say, but in your body language and tone. Saying, “it’s no big deal,” while giving the cold shoulder is sending the message that it is in fact a big deal. Words and Image by @deep.float 💕

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