フルラのインスタグラム(furla) - 8月3日 19時12分

@belenhostalet taking in the beauty of Tuscan vineyards.
#thefurlasociety #furlafeeling #newcollection #furla #accessories #fashion

[BIHAKUEN]UVシールド(UVShield)

cstevens0307 @furla - Guess what? I went to your website as instructed and that link for “contact us” either at the top of your website (the envelope) and/or the contact us at the bottom of your website doesn’t go anywhere. Therefore - please ask someone from your office to send me an email so I can be helped. [email protected]

cstevens0307 I’m writing to express my disappointment that because my handbag is out of warranty it can’t be fixed even if I’m happy to pay for a new clasp myself? This is really not in the spirit of sustainability and I’m really disappointed by this approach to customer service.

furla Hi @cstevens0307 thank you for contacting us, please send your request through our Contact Form at: www.furla.com/contact-us. We'll get back to you as soon as possible.

furla Hi @cstevens0307 thank you for contacting us. We will share your email with our Customer Service and we'll get back to you as soon as possible.

cstevens0307 @furla thank you. I certainly will. It is my favorite bag and I would love to have it fixed.

cstevens0307 @furla thank you again and looking forward to hearing from them soon.

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