Havaianas Europeのインスタグラム(havaianaseurope) - 7月5日 00時38分
Pastelle pink and perfect style from @zoepastelle #repost #FrenchRiviera
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helenepietz
As a proud Brazilian which loves Havaianas I am very sad with the customer experience from Havaianas here in Europe. I live in Germany and unfortunately my order got delivered wrong, I sent it back one month ago and still didn't get my money back. And every time I call Havaianas to ask when I will get my money back all I hear is we don't know. So sad I won't recommend to anyone buying from the website here in europe.
mrs_lisa_ko
@helenepietz no I am still waiting despite my return being received on 23 May. I got told they couldn’t refund to my credit card and I had to provide my IBAN and that was sent to their finance department on 19 June and still nothing. I’ve since read online this has happened to a lot of people who have raised fraud cases with their credit card companies in the hope of getting their money back. That’s my next step!
mrs_lisa_ko
@helenepietz this has happened to me in the UK. Appalling service!
helenepietz
@mrs_lisa_ko But did you get your money back eventually?
rache_reina_
Yayyyyy amazing????
johan_lauret
Un style magnifique !
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