Dysonのインスタグラム(dyson) - 6月4日 21時49分

Testing! Testing! We put all our machines through their paces. We design tests that make sure all our products are ready to solve real world problems, and if they aren’t, we redesign them till they are. Like checking the High Torque cleaner head removes ground-in dirt and dust properly. No red carpet treatment here. #dyson #dysonhome #insidedyson #vacuum #instatech

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dyson @brew_city_golfer Hello there, thank you for your comment. While we can't guarantee a lifespan for the battery due to varying factors, I can confirm that we would generally expect the battery to outlast the free 2-year guarantee provided with all new machines purchased from an authorized retailer. While we don't expect problems to occur, the guarantee is in place to help protect against any problems that may ever arise or come up with a new purchase. I'm also happy to share that we do also have many happy cordless Dyson owners who are still enjoying some of our earlier models today. Feel free to confirm your country of residence, and we will be happy to provide further assistance. Best wishes.

dyson @tiffsm0m We'd be keen to find out more about the reduced run time. It may be something else such as the power mode setting or a blockage, so we'd like to help rule these out. Feel free to send us a direct message on Twitter at http://ms.spr.ly/6176TJdNu or private message from http://ms.spr.ly/6177TJdNR. Don't forget to include your real name, the serial number, and your contact details in your message.

tiffsm0m Have had my cordless animal for about a little over two years. Customer service was great in replacing a part the first time I had an issue. I am now having issues with the battery not lasting more than 5-10 minutes. No solutions provided. Very dissatisfied with my purchase... literally saved forever for my purchase only to have to start my savings again and go with a different brand ?

brew_city_golfer @dyson this just keeps getting better with you clowns. Bought the Dyson Animal 2 at Costco a couple of weeks ago and it won’t work on my brand new plush carpet. There is no way to adjust the carpet motor head. I don’t know why Dyson would design a vacuum this way! I am done with Dyson and suggest that anyone reading this post not consider purchasing any Dyson products!

dyson @katherinedsimpson Katherine, we're afraid Dyson Australia, aren't able to view or reply to Instagram DM's. Please forward your email on to [email protected] instead, and our experts will be in touch as soon as possible. Please include the serial number, and your name, billing address, postcode a detailed description of the issue, and the lights displayed.

dyson @niloufartajbakhsh We're so disappointed to hear that! We'd really like to see how we can help, please feel free to send us a direct message at http://ms.spr.ly/6175TJ4w1 or private message from our AU region page http://ms.spr.ly/6176TJ4wG along with the serial number, a description of the issue, your name and contact details.

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