マーシャルズのインスタグラム(marshalls) - 5月30日 08時00分

Nice + neutral, or bold + bright — what’s your summer shade?

[BIHAKUEN]UVシールド(UVShield)

liteuser @marshalls Thanks for getting back. Unfortunately it’s not a single location nor a single time. This happens almost everywhere and every time. However, the shop I frequent is on 48th Street/Norther Blvd in LIC/NY. I was told once or twice that this awful treatment of the customers is a company policy, yet it’s the ruthless dressing room staff that enforce this policy on customers. I’m confident that I’m not alone in this highly discouraging experience. Why don’t you do a customer survey and find out how horrible it is. Thanks

liteuser @marshalls as a follow up; it wasn’t this bad until a couple years ago or so. I shop at Marshall’s a lot but for clothing I most often bring the items home to try on in peace and comfort and return the ones that don’t fit, only to avoid the dressing room staff’s treatment. Major inconvenience. Thanks again.

liteuser @marshalls The #1 reason I hesitate to shop at Marshall’s is how their “dressing room staff” aka Shopping Gestapos treat every customer as a thief/shoplifter so openly and bluntly to a degree of grabbing the items from customers’ hands and yelling at them. Great customer service.

marshalls @literonn Hi, thanks for reaching out to us. We are sorry to hear about your experience and would like to learn more. If you would kindly reply with the location of the store you were in and the date/time of your visit, it would assist us in following up on this matter.

metal_candy Your cashiers in Robinson Township Pa are really pushy about signing up people for your credit card. Very annoying! The guy yesterday afternoon was so insistent. I was in a rush! He was offending me when I said no thanks! Not cool! Bad experience! ??????????

marshalls @metal_candy Hi, thank you for reaching out to us. Customer courtesy and convenience are our top priority, and we apologize that this was not your experience. Please be assured that we have shared your concerns with our Store Manager for her review and attention.

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