motherdenimのインスタグラム(motherdenim) - 3月10日 02時20分
It’s Not That Hard, Just Don't Be An Asshole ?
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themodelagentisin
@ledistrict-Note to the management...but for the very professional and polite Clive @cafe_beaubourg and Alwin the super friendly, kind and professional Coffee and Gelateria manager-and his equally great baristas and staff ( a reflection of his great custoner service skills )-this should be drilled into your staffs psyches at training...Particularly the manager of your wine bar, Jacob, who not only sports a constant unwelcoming look on his face, but also defames, profiles and biases individuals-to his staff-who then treat said customers w equal disrespect and bias...The dismissive overall manager, Sebastian-seems not at all concerned about these negative behaviors-REMINDER-you are in a service industry-which depends on repeat business and good word of mouth...@PeterPoulakakos @PoulakakosMeats @hphnyc-#Snark #insipidness #arrogance and #bias-does not spark the desire for a customer who spent over $1000 in less than a week to return their business..Your coffee cafe manager is the example of exempliary customer service and management...You are lucky to have him!
themodelagentisin
P.S the message of this post is what I was referring to when i said "THIS needs to be drilled into your employees psyche" if it was not cystal clear...
alwaysdeetermined
I swear i say that all of the time...being nice is free...don’t be an asshole
ash.roese
I want to stamp this on the foreheads of the “important people” I work with
redsinglewire
Isn't that what we were ALL taught growing up?
redsinglewire
@redsinglewire ya think duh snort
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